La Senza Reviews

Been purchasing their bras for more than five years and they have never disappointed me, they have a style/fit for everyone it may take some time to figure out which type your body needs but the in-store representatives are very helpful as well as those online

I would warn anyone wants to shop with LaSenza online to be careful. They take forever to handle your issue. They handle loss of shipment very poorly and irresponsibly. When customer has paid, it really does not make sense for LaSenza to post all the resolving issue time (14-21 days) with Canada post onto customer. LaSenza should take more responsibility and care to customer's satisfaction towards loss of shipment. Canada post has confirmed they lost track of the shipment and ask customer to contact sender. That should be between LaSenza with Canada Post which I believe your shipping insurance would cover. But putting all that resolving time to the customer is really not fair. I would like this post to be public to customer review and hopefully LaSenza can change this attitude of not being responsible and caring to customers for handling loss of shipment.

Ordered some bras from here once or twice and had no issues. Quality isn't per se the best but the deals are unbeatable. Stock sells out quick though.

Husband purchased some knickers for me at Christmas when I opened them I noticed he had bought the wrong size on the label the returns process is awful cost 9 quid tracked to send back to France apparently they were returned start of January still haven't received a refund for them it's now mid March would not use again have basically stole our money and we have nothing awful.

Ordered a bra from here and the 2nd time I used the bra, the strap ripped.

Poorly designed and cheaply made. Bought "the sexies" in every color which are a cheeky fit. Stitching starting to fall apart after only a few washes. Also, within a few minutes of wearing them you will notice you constantly have to pick out your camel toe. It is annoying and uncomfortable. I still wear them sometimes when others are in the wash but my midday im so frustrated id rather go commando or end up changing underwear.

I was at fairview mall location when I was about to pay and the cashier was extremely rude and disrespectful that I I didn't even want to spend my money in the store so I left. This is the second time that happened in the same location. I will never shop there and I just cant wait till all these stupid girls that do not know anything about customer service are replace by ROBOTS

Terrible experience. Once u order theres no going back they refuse to cancel. Refuse customer service. Never shopping here again. Aweful